All Libero Ferrero leather bags and cases are made with custom vegetable tanned Horween leather. We only work with the best fabrics and materials available on earth and our leather is no exception. The beauty and quality of Horween leather is unrivaled, but over time you can expect your leather to patina, which is a "personality” that will make the piece individual and unique.

The leather gets its feel and look through the use of tallow-oils and waxes rubbed in to the leather. Over time, there is a chance that this tallow may come up to the surface of the leather, which will appear as a white film on the leather that is called "blooming." Blooming is a sign of high quality vegetable tanned leather and is to be expected. Gentle polishing with a soft cloth or brush will allow the tallow to be reabsorbed back into the leather. To maximize the life of your Libero Ferrero piece, we recommend that you polish it every few months and add extra tallow if necessary.

Domestic Shipping: We offer free ground shipping for orders placed in the USA. For expedited shipping options, please email us at orders@liberoferrero.com or contact us at 646.590.9660.

Please allow 2 business days for processing before your order will ship and 5-7 business days for ground shipping. Please also note that we are unable to ship to P.O. boxes; a residential or commercial physical address is required for shipment.

International Shipping: We are happy to ship internationally, although standard international shipping rates will apply. For international shipping questions, comments or concerns, please email us at orders@liberoferrero.comor contact us at 646.590.9660.

Note: International customers are responsible for all import duties and payment will be necessary to release your order from customs before delivery. Custom fees are non-refundable.

While we are confident that you will be satisfied with your purchase, we also want to make the return process as effortless as possible in the event you wish to return or replace your order. If your order was shipped in the USA we will offer a free exchange or refund if you return the product within 14 days of purchase and the product is returned in the same condition with which it was shipped. Please email us at orders@liberoferrero.com or contact us at 646.590.9660 to receive a return/exchange request form that you must send along with your return.


 

Terms: The Site is only for your personal use. You may not distribute, exchange, modify, sell, or transmit anything you copy from the Site, including but not limited to any text, images, audio, and video, for any business, commercial, or public purpose. As long as you comply with these Terms and Conditions of Use, the Company grants you a non-exclusive, non-transferable, limited right to enter, display, and use the Site. You agree not to interrupt or attempt to interrupt the operation of the Site in any way. By using our site, you consent to our web site privacy policy.

Privacy: We collect information from you when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

Please note that the email address you provide for order processing will be used to send you information and updates pertaining to your order. Periodically however, Libero Ferrero may send out communications to your email address. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Security: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

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We strive to be as transparent as possible in all aspects of our operations. If at any time there are questions about our Terms, Privacy or Security policy you can contact us following the information below:



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